FAQ

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Can additional hours be booked?

Yes of course, additional hours can be booked with all our packages. There is a fee of £75 per additional hour required. 

What areas do you travel to?

Bookings cover the London and Kent area. If you are outside these areas contact us for a quote.

How long does it take to set up?

Not long at all, we ask for access to the venue 45 minutes prior to the booking start time, this is to ensure that you get your full time on the photobooth. 

Is there an attendant on site throughout the booking?

Yes, all bookings come with 2 skilled attendants

How many people can fit on the 360 platform?

Our platform fits up to 4 people

How many times can the photo booth be used?

Unlimited, your guest have access to the photo booth for the whole duration of the booking and can use it as many times as they wish :)

Do photo booths require a Wi-fi and an electrical plug socket?

We require a Wi-Fi connection yes, but as we are totally wireless an electrical socket nearby is not needed.

Do my guest get their videos sent to them?

Yes, all packages come with a sharing station. Once guest have finished head over to our team member where you can view your video and get it sent to you instantly via air drop, QR code or WhatsApp. The event organiser gets sent all footage within 24 hours after the event via email.

Do you provide props?

Yes, all bookings come with props

Do you require a deposit to secure the booking?

We offer customers the option of paying 20% of the booking amount to secure a booking. All deposits are non refundable and any remaining balance must be paid 7 days prior to the event date.

What is your cancellation policy?

Cancelations are subject to the following charges:

  • Within 7 days of event date: No Refund
  • Within 14 days of event date: 75% of full hire fee is due
  • Within 30 days of event date: 50% of full hire fee is due
  • Outside of 30 days of event: 20% of full hire fee will be (Deposit fee) due

Do you have insurance?

Yes we do, we hold public liability insurance covering up to £1,000000